Privacy Policy

We take the issue of privacy very seriously and we believe in the following principles with regard to your privacy:

Choice & Control:  A user should have a choice and control over how their information is used. Please don’t hesitate to contact us should you have any questions or requests regarding your privacy.

Fairness & Integrity: Delta Fire Australasia will treat visitors’ data with fairness and integrity at all times.

What data do you collect?

To better understand the behaviour of the users of our website and to provide better customer service, we may monitor how users interact with our website e.g. what type of browser they use, the website the user came from (e.g. Google), time of visit etc. This information is anonymous. We may make use of cookies to determine how you found our site and how often you visit. A cookie is a message our web server sends to your web browser. Most web browsers are set to accept cookies. This cookie sends a message back to our web server each time you visit the Delta Fire Australasia website. This cookie will never return information of your behaviour in relation to other sites. You should know that you are able to turn off your browser’s ability to accept cookies.

(Internet Explorer Menu , go to ‘Tools/Internet Options/Privacy’)

(FireFox , go to ‘Tools/Options/Privacy’)

Information about you and your business in relation to the services you have expressed an interest in. Through the completion of our forms and further business communication, we may gather information about your business (e.g. contact name, email and phone number, domain name, nature of business, target market, keywords etc). This data may be used to provide you with the most relevant products and services, and may also be used to analyse issues or areas of improvement so as to provide improved products and services in the future.

Delta Fire Australasia has an opt-in email newsletter. We will collect your name and email address for purposes of distributing this newsletter. These details will never be sold, rented, or passed on to third parties without your explicit consent. At any time, a user may unsubscribe from these newsletters by contacting Delta Fire Australasia, or by clicking on the unsubscribe link at the bottom of each email.

Do you keep my data secure?

Keeping your data secure is extremely important to Delta Fire Australasia. We take all reasonable steps to ensure your data is adequately protected. We do not capture any credit card details on our website, preferring to use alternative methods of payment.

Will you ever disclose this data to third parties?

As a general rule, we will never disclose your data to third parties without your permission. We know that providing your information to us is an act of trust and we intend to honour that act. However, there are certain circumstances where we may pass on some personal information:

– If required to do so by law;

– Where we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person;

– In respect of a minor under the age of 16 when requested by their parent;

What should I do if I want to update or delete any data held by Delta Fire Australasia?

Please contact Delta Fire Australasia with your request, and we will action the request as soon as practically possible.

Do you update your privacy policy?

We do update our policy from time to time and recommend that you revisit this page when convenient.